Thought Leadership

7 Tactics of Infrastructure Management Leaders | Betsol

infrastructure thought-leadership June 10th, 2016  6-minute read

7 Tactics of Infrastructure Management Leaders

If you're running infrastructure management for your company, you're well aware that any slip up in performance causes some serious problems for your ...

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How DevOps Improves Quality Assurance for Software Engineering | Betsol

contact-center editors-pick thought-leadership June 3rd, 2016  10-minute read

Top 6 Contact Center Pricing Models and How to Choose Wisely

Maybe you’re ready to spin up a new contact center or change an existing one. Or perhaps you have a major upgrade coming and it’s worth sitting d...

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What Is The Cost Of Infrastructure Downtime? | Betsol

infrastructure thought-leadership May 20th, 2016  6-minute read

3 Ways to Benchmark Your Infrastructure Management

The infrastructure of running modern enterprises is a company's lifeblood. Any company’s ability to service customers, make sales, and run operation...

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How To Optimize Infrastructure Support Services | Betsol

infrastructure thought-leadership June 24th, 2015  5-minute read

How to Optimize Infrastructure Support Services

This article is a look at the people and processes of best-in-class, cost-effective infrastructure support services. You'll find how to optimize infra...

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Drastically Change Software Time-to-Market | Continuous Integration Statistics | Betsol

software-engineering thought-leadership April 28th, 2015  5-minute read

Continuous Integration Best Practices for Software Engineering

In this article, you'll find details and research on an advanced software engineering model that brings fast time-to-market, high-quality deliverable...

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Chat Support Best Practices and Benchmarks | Betsol

contact-center thought-leadership March 23rd, 2015  5-minute read

Chat Support Best Practices and Benchmarks

In this article, you'll find details on one of the best support channels available. The chat support best practices and benchmarks you'll find here wi...

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