Contact Center

Contact Centers with Real-Time Translation Solution For Omni-Lingual Customer Care | Betsol

contact-center June 14th, 2016  4-minute read

BETSOL to Provide Contact Centers with Real-Time Translation Solution For Omni-Lingual Customer Care

BETSOL and Lionbridge Technologies are pleased to announce a partnership to expand the capabilities for our customers' contact centers. This enables ...

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How DevOps Improves Quality Assurance for Software Engineering | Betsol

contact-center editors-pick thought-leadership June 3rd, 2016  10-minute read

Top 6 Contact Center Pricing Models and How to Choose Wisely

Maybe you’re ready to spin up a new contact center or change an existing one. Or perhaps you have a major upgrade coming and it’s worth sitting d...

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Global Contact Center Excellence | Betsol

contact-center October 8th, 2015  1-minute read

BETSOL is Coming to the Global Contact Center Excellence Event – Get 20% Off Registration

BETSOL will be attending the upcoming Global Contact Center Excellence event and providing its readers with a special offer to attend. The event is ta...

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Chat Support Best Practices and Benchmarks | Betsol

contact-center thought-leadership March 23rd, 2015  5-minute read

Chat Support Best Practices and Benchmarks

In this article, you'll find details on one of the best support channels available. The chat support best practices and benchmarks you'll find here wi...

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Featured News and Posts

Canzuki BETSOL partnership

news January 28th, 2025  3-minute read

BETSOL & Canzuki Announce Strategic Partnership to Enhance IT Services in Australia & New Zealand

BETSOL, a leading cloud-first digital transformation and data management company, today announced a strategic partnership with Canzuki, a premier tec...

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December 13th, 2024  7-minute read

Leveraging Generative AI in Software Development: Opportunities and Limitations

Generative AI technologies have revolutionized certain aspects of software development, offering significant improvements in productivity, code quali...

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Identifying fraudulent job offers: 5 key points to remember

jobs April 17th, 2024  3-minute read

Identifying Fraudulent Job Offers: 5 Points to Remember

In the digital age, the job market has expanded beyond traditional borders, offering vast opportunities but also introducing new risks. Among these, ...

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Top Charts

7 Stages of SDLC: How To Keep Development Teams Running | Betsol

editors-pick scrum software-engineering March 21st, 2019  6-minute read

7 Stages Of SDLC: How To Keep Development Teams Running

What is SDLC? Streamlined development relies on two things. One is a reliable methodology; second is a detailed process from getting from point A to ...

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Java Memory Management (JVM)-2 | Betsol

editors-pick software-engineering thought-leadership June 2nd, 2017  30-minute read

Java Memory Management for Java Virtual Machine (JVM)

Java memory management is an ongoing challenge and a skill that must be mastered to have properly tuned applications that function in a scalable manne...

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Artificial Intelligence and Information Technology

business-intelligence editors-pick May 17th, 2021  5-minute read

Artificial Intelligence and Information Technology

Artificial Intelligence and Information Technology: A Match Made in Heaven In the wake of industry 4.0, artificial intelligence and information te...

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