Our impact
Service uptime
Reduction in
ticket backlog
Faster response
time
Net Promoter
Score (NPS)
Get comprehensive managed IT services
24/7 IT infrastructure monitoring
Comprehensive monitoring and proactive issue resolution for your critical infrastructure with real-time alerting and rapid response.
- Network and firewall coverage
- Systems and storage monitoring
- Incident management and resolution
- Performance trend analysis
Security operations & compliance
Protect your business with robust security services designed to safeguard your data, applications, and infrastructure.
- 24/7 Security Operations Center
- Vulnerability management and 3rd-party risk management
- Identity and access management
- SOC2, PCI DSS, ISO 27001, and more compliances
- Business continuity planning and Disaster recovery
IT service management
Streamlined ITSM processes based on industry-leading practices, ensuring efficient operation of your entire IT ecosystem.
- Service desk management
- Incident and problem management
- Change and release management
- IT asset management
- Service level monitoring
End-user support services
Comprehensive technical support for your workforce with multiple communication channels and rapid resolution times.
- 24/7 helpdesk availability
- Remote troubleshooting
- Self-service knowledge base
- Desktop and application support
- Onsite support options
Why choose BETSOL to manage your IT services
Our approach combines technical expertise, flexible
delivery models, and a commitment to your success.
Technical expertise: With 150+ industry certifications, our team brings deep technical knowledge across all major platforms & industries to support everything from healthcare and retail to telecommunications & finance.
Global delivery: Flexible delivery options from three continents allow us to provide the right mix of onshore, nearshore, and offshore resources to meet your needs and budget.
Proven results: Our clients consistently achieve significant improvements in operational efficiency, with reduced outages, faster resolution times, and streamlined IT operations that directly impact business outcomes.
Customer satisfaction: With a Net Promoter Score of 78 (2x industry average), our commitment to customer satisfaction drives everything we do.
Meet the experts
Chandra oversees managed services delivery with 25+ years of enterprise IT infrastructure and global team leadership experience. His combination of technical depth & MBA-level strategy ensures IT services & organizational objectives alignment.
Nilesh delivers 23+ years of expertise in business intelligence and data warehousing solutions. As Senior Director of Data Services at BETSOL, he specializes in Microsoft BI stack (SSRS, SSIS, SSAS), Azure SQL managed instances, Power BI, and Oracle PL/SQL development across telecom, retail, and shipping domains.
What our
clients say
"My work experience with the team has been efficient and trustworthy. They are a really strong team with a very strong leader who communicates clearly & regularly to ensure deliverables are achieved or mitigations are discussed. I have great trust in the Betsol leadership team to deliver to commitments & to remediate when issues arise"
IT Director
Healthcare Provider