Last Updated on December 15, 2020 by Umme Kulsum
BETSOL has thrived in IT Infrastructure Management, and has been recognized by both the marketplace and analysts. As of early 2015, BETSOL supports the infrastructure behind over 25,000 end-users and holds a customer satisfaction score that is 2x the industry average (Temkin Group, 2014).
As a testament to this top performance, BETSOL has just been named “Best SME in IT 2015 – Infrastructure Management.”
Best SME in IT for 2015 Infrastructure Management
BETSOL was named Best SME in IT for 2015 Infrastructure Management by the print publication SiliconIndia, which is a top business and technology publication in India.
BETSOL was characterized as a provider of boutique software engineering & infrastructure support services that delivers a highly customized experience, focuses on improving customer satisfaction and reducing costs.
“By working closely with industry analysts and executives, the company ensured hiring of the right talent, tailored its services early, and mastered the art of providing services at a competitive price point and with industry-leading quality.” – SiliconIndia, August 2015
The article further highlights additional note-worthy achievements of BETSOL, including holding a net promoter score that is 2x the industry average, receiving industry awards, and holding a thought leadership position among its peers.
Further, BETSOL is set to unveil a new platform in Quarter 3 of 2015 that will allow for rapid growth and broader adoption of its infrastructure management services. This platform will provide enterprise quality services out to small and mid-sized businesses.
Infrastructure Management Best Practices
To read more on BETSOL’s approach and general best practices you can apply to your business, please download our free whitepaper – How to Optimize Infrastructure Support Services.
Learn More About BETSOL’s Infrastructure Management Services
BETSOL has robust and customizable offers for help desk and infrastructure support, allowing your company to focus on its core competency, while we worry about keeping your technology up and running.
- ITIL ITSM aligned best practices
- True 24x7x365 support
- Network monitoring
- Network engineering
- Chat, email, and phone support
- Help desk
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