Privacy Policy
Effective Date 12-May-2023
BETSOL and its affiliates and subsidiaries, (collectively “BETSOL”, “we” or “us”) respect the right to privacy of the individual or legal entity who directly or indirectly accesses and uses our Websites (as defined herein) (collectively, “you” or “your”). By using or accessing our websites and portals (together, the “Websites”), you expressly consent to the collection, processing and use of your personal information according to this Privacy Policy. BETSOL may share your personal information, as defined below, solely for the purposes described herein. If you purchase any products or services through any of our Websites, additional terms may apply.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Consent:
Please click this link to give your consent to our Privacy Policy and it's terms.
In this Privacy Notice, we cover the following issues:
- Information We Collect
- How We Collect Your Information
- How We Use Your Information
- How We Share Your Information
- Analytics
- Retention Of Your Information
- Your data protection rights
- Security
- Subprocessors
- CCPA Privacy Rights (Do Not Sell My Personal Information)
- Children's Information
- Grievance / Data Protection Officer
Information We Collect:
We will collect and process the following personal information about you:
Name
Mobile
Address
How We Collect Your Information:
We collect/receive information about you in the following manner:
When a user fills up the registration form or otherwise submits personal information.
Interacts with the website.
From public sources.
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional.
Creating user account.
Testimonials.
Customer feedback collection.
Support.
Manage customer order.
Site protection.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Analytics
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following:
(1) to comply with applicable law, regulation, court order or other legal process;
(2) to enforce your agreements with us, including this Privacy Policy; or
(3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention Of Your Information:
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your data protection rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected].
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Zmanda Cookie Policy.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Subprocessors:
This section provides an up-to-date list of sub-processors authorized by Zmanda and BETSOL in order to provide solution and services.
Solution Subprocessors
- Microsoft Azure: infrastructure and hosting.
- Wasabi: cloud storage.
- Comet: certain backup services.
Subprocessors may process the following:
- Application Usage: Count of features and addons used as part of the backup product for licensing and billing purposes and for product improvement.
- Device Name(s): Data includes Client-defined Device Name(s), which defaults to the hostname unless otherwise set by Client for licensing and billing purposes and for backed-up data to source mapping.
- Public IP Address: Public IP address is not stored, however, when a device is actively connected, the public IP address is shown in the backup server interface for administration and troubleshooting.
- Time Zone: Device time-zone is collected for timestamping, scheduling, reporting and user experience.
- Operating System: The OS/Architecture name is collected for compatibility, feature support, bug detection and resolution, security, and feature road-mapping.
- Data Size: The size of the data being backed up, for licensing and billing purposes.
- Backed-Up Data: For the intended purposes of data backup, Client-selected data is encrypted client-side and is backed up to object storage. Data remains encrypted in transit and at rest. Client may select multiple storage options, including Zmanda Cloud Storage powered by Wasabi.
Service Subprocessors
- Google: communications and analytics
- HubSpot: customer relationship management
- MailChimp: communication and email marketing
- Stripe: payment processing
- Chargebee: payment processing and subscription management
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information:
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Betsol does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Betsol, 10901 W. 120th Ave, Suite 235 Broomfield, email: [email protected]. We will address your concerns in accordance with applicable law.