Contact Center Managed Services
Contact Center Solutions
Host & Manage
BETSOL provides technology and staffing solutions to enable expertly run contact centers, including phone, chat, and email support. Deploy your world-class contact center with BETSOL.
Manage (Priced per hour)
BETSOL contact center experts handle your customers with exceptional levels of service.
Quickly scale your organization with staffing from BETSOL. Cover key times of day and skill sets. Simple, predictable pricing.
|Phone, Chat, and/or Email Queue Staffing|
|24x7x365 Support or Just Out-of-Hours|
|Ability to Meet Seasonal Spikes|
|Language Translation Services|
Manage & Hosting (Priced per Employee)
Outsourced customer and technical support with an expertly run contact center including phone, chat, and email.
Includes both the staffing and technology platform. Have a world-class contact center from BETSOL.
|Everything in MANAGE|
|Cloud Based Contact Center|
|Phone, Chat, and Email Support Enablement|
|CRM and Computer-Telephony Integration|
|Management & Monitoring Tools|
|Custom Business Intelligence Reports|
“With the ‘Host+Manage’ solution from BETSOL, my company was able to take a business idea and ramp it to launch in three months. BETSOL built a fully functional contact center—phone, chat, ticketing, customer portal, marketing website, knowledge base, and CRM integration. Then they provided out-of-hours staffing to get me to 24X7X365 in no time. I have never seen such rapid, high-quality execution. BETSOL was a true partner for us during launch, and they remain a critical part of my business now that we are live"
Why Companies Choose BETSOL
Contact Center Managed Technology Stack
BETSOL deploys best-in-class technology for its hosted Contact Center Offer. This stack is designed to provide an excellent user-experience, integrate with existing systems, and provide depth of capability. BETSOL will also leverage alternate technologies to meet unique customer requirements.