Communication

BETSOL understands that successful technology projects depend on clear communication between the client and the developement team. Communication is especially critical for businesses wishing to reap the many benefits of offshore technology outsourcing. A strong, face-to-face client relationship helps both the client and BETSOL create exactly the right solution.

We use web meetings (web-ex, net meeting), instant messaging, e-mails, regular phone calls, phone calls via VOIP and video conferencing to ensure smooth communication. Our team overlaps time with the US work hours depending on their responsibilities; thereby ensuring that global time zone difference does not impact the project.

Our facilities (development center and remote management center) are open 24x7 to ensure smooth functioning despite the time difference. We use time difference to our advantage by ensuring that the issues are resolved as soon as possible.